Building Operational Excellence in Online Learning
Many institutions have responded to the demand for online learning by creating new programs to meet the evolving needs of students. Too often, however, online programs fail to provide students with the flexible, accessible, high-quality experience they expect.
In this 20-minute talk, presented in partnership with University Business, Angie and John discuss how online programs will provide strategies to ensure operational excellence in any online learning program, by assessing an institution’s strengths and weaknesses, identifying key areas for improvement, and building a strategic roadmap for the future.
We’ll cover how to:
- Assessing your institution’s current online learning program
- Envisioning future goals, and gaining buy-in from stakeholders
- Identifying gaps in functional areas
- Creating a “Good, Better, Best” strategic framework
